FAQ's & Returns
F A Q's & Returns
1. What payment methods do you accept?
Dior Divas accept Paypal, Shopify payments, Chime, Western Union & Money Gram, Cash App & Apple Pay
Cash App, Western Union & Moneygram & Apple Pay, Chime orders are shipped out SAME day if payment issued BEFORE 2pm EST
Cash App: $DiorDivas
Western & Moneygram
Name: Tyshonda Downing
City: Trenton, State: New Jersey, USA, phone 386-275-8563
Orders paid through PayPal will be shipped NEXT day you can use the PayPal Option at check out.
Shopify Payments will be shipped within 48hrs of your payment being made.
Apple Pay Payments shipped SAME day if paid BEFORE 2pm EST
Placing orders with Cash App or Western Union/Moneygram
Cash App & Apple Pay & Chime: Add products to cart as you are about to check out. The total amount in your cart you send through cash app. Once you sent payment text 1-386-275-8563 (Please allow up to 1 hour for a response) Your Cash App name, Birth name, Shipping information, Product you are ordering and valid email address.
Western Union/ Moneygram: Add products to cart as you are about to check out. The total amount in your cart you send through
Western Union/Moneygram. Once you sent payment text 386-275-8563 (Please allow up to 1 hour for a response) Your Name, City, State, Country, Shipping information, Product you are ordering and valid email address.
2. What is your return Policy?
Unfortunately due to COVID-19 Health regulations, we will not be accepting products that have been opened or used at this time. Unopened products can be returned for a 20% restock fee.
**We are not responsible for lost, stolen or damaged packages once they are shipped** Please contact shipping provider for further assistance
3. What is your shipping policy?
We can ship to virtually any address in the world. We ship out orders Monday &Wednesdays. Your order will have to be placed by 7pm (Sunday) (Tuesday).
4.What are the products made out of?
All of our products are natural and organic. The ingredients is listed under every item posted on our website and a ingredient card is shipped with every order based on which item you purchased.
5.How soon will I receive my tracking number?
Orders are shipped on Wednesdays & Fridays only. If you place order before 8pm Tuesday your order will be shipped Wednesday and orders placed after 3pm Tuesday will be shipped out Friday. You will receive your tracking number within 24-48hrs after your order is shipped.
6. Will my information be kept confidential?
Yes ALL information is kept confidential ALWAYS!!
7. Where is it made?
Distributed By: Dior Apothecary LLC
Atlanta, GA 30318
8. Do the prices includes tax?
No ALL GEORGIA & FLORIDA residents will be charged a 7.5% state tax on all orders.
9. How long does it take to see results?
It depends on the product you purchased and how frequently you use it. It very important you use the products as directed and drink plenty of water when using skincare products.